Shipping Policy

Processing & Fulfillment

• Orders are typically processed and shipped within 2–5 business days after purchase.
• During peak seasons (holidays, major sales), processing times may be slightly longer.

Shipping Times

• Standard shipping within the United States usually takes 3–7 business days after fulfillment.
• International orders may take 7–21 business days, depending on destination and customs clearance.
• Shipping times are estimates and cannot be guaranteed. Delays caused by carriers, customs, or other external factors are outside our control.

Shipping Rates

• Shipping costs are calculated at checkout based on location and product type.
• Occasionally, promotional offers may include discounted or free shipping.

Tracking

• Once your order ships, you’ll receive a tracking number via email (if available for your shipping option).
• Please allow up to 48 hours for tracking updates to appear.

Wrong Address Disclaimer

• Please double-check your shipping address at checkout.
• We are not responsible for orders shipped to an incorrectly provided address. If the package is returned, we may re-ship it at the customer’s expense.

Customs, Duties & Taxes

• International customers are responsible for any customs duties, import taxes, or fees required by their country.
• These charges are not included in our product prices or shipping fees.

Damaged, Defective, or Wrong Items

• If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery with clear photo or video evidence.
• We’ll issue a free replacement or refund in line with our Return & Refund Policy.

No Returns for Change of Mind

• Because each item is custom-made, we cannot accept returns or exchanges for reasons such as size, color preference, or change of mind.

Questions

For shipping-related inquiries, contact us here.